FREQUENTLY ASKED QUESTIONS
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Enrollment
Two learners or more. Below that please enroll individually.
Yes. Choose “Individual Learner” on the form and pay by card or Google Pay. We reach out when your access is ready.
Yes. An organization can begin its Cooking Matters partnership with one trained facilitator and add additional facilitators over time.
Yes. Organizations can add facilitators throughout the active partnership term. Each additional facilitator completes the required training individually and receives their own certificate and authorized partner-resource access. Applicable additional facilitator fees may apply.
Card and Google Pay payments are handled by Stripe. We never see or store your card details.
Training
Each person who will facilitate Cooking Matters programming completes the required facilitator training individually. Each trained facilitator has their own learner account, completion record, certificate and authorized access to Cooking Matters partner resources.
You have 30 days from the date you begin your training to complete it.
Your administrator can see progress and completion for everyone in your organization.
Additional live, group and customized training options may be available separately from the standard self-paced facilitator training. Availability, scope and pricing depend on the organization’s needs and The Food Trust’s delivery capacity.
No. The core Cooking Matters Facilitator Training prepares facilitators to use the full Cooking Matters curriculum suite.
Yes. Active partners receive ongoing learning opportunities, including quarterly partner update webinars and topic-specific professional development. Topic-specific professional development is included for active partners at no additional cost.
Partnership
Yes. After facilitator training is purchased, The Food Trust sends the Cooking Matters Partner Agreement to the organization’s primary contact and works with that contact to get it fully executed. The agreement establishes the three-year partnership, curriculum license and expectations for use of Cooking Matters materials and branding. Curricula and Partner Portal access are not provided until the agreement is signed.
The organization becomes an active Cooking Matters partner once its Partner Agreement has been fully executed and at least one facilitator has completed the required training.
A facilitator receives authorized Partner Portal and curriculum access only after the organization’s Partner Agreement has been fully executed and that individual has completed the required facilitator training. Curricula and Partner Portal access are not provided until the agreement is signed.
The partnership includes a three-year license to the full current Cooking Matters curriculum suite, access to new curricula and partner resources released during the term, Partner Portal access for trained facilitators, ongoing learning opportunities, partner communications, network participation and routine implementation support.
Yes. Active partners receive access to new Cooking Matters curricula, updated implementation tools and new partner resources released during their partnership term.
The Community of Practice is a quarterly partner learning forum where Cooking Matters organizations can share experiences, resources and ideas, ask questions and work through common implementation challenges. Participation is encouraged but not required.
Partners can receive routine support with Cooking Matters curricula, tools and common implementation questions. More extensive customized planning, consulting or training may be scoped separately.
Cooking Matters partners will submit a limited set of implementation and program information so The Food Trust can understand national reach, support program quality and improve partner resources. Current plans call for quarterly partner reporting, with instructions and tools provided through the Partner Portal. Participant survey submission is not required as part of the initial national launch unless a specific grant or contract requires it.
Organizations renew their Cooking Matters partnership to maintain their curriculum license, Partner Portal access and participation in the partner network. Under the current model, renewal does not require facilitators to repeat the core training solely because the three-year term has ended.